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Customer Service Mission Statement

Service Values

  • We provide excellent service.
  • We will impress our customers with the quality and timeliness of our services in a pleasant and friendly manner.

  • We are honest and straightforward.
  • We will provide a genuine and consistent contribution each day and we will act with honor and goodwill.

  • We practice teamwork.
  • We will search for opportunities to support our co-workers to create service delivery efficiencies.

  • We value our customers.
  • We will treat everyone we encounter as we wish to be treated, with integrity and respect.

  • We welcome innovation and change.
  • We will encourage and support employee innovation, creativity, and adaptability to change.

    TriFid Research (Investment Advisor) strictly follows Trading Principles and Stop Loss Policy wherein Customer by default agree to not do/enter any trade without Pre Informed/defined Stop Loss. For any complaints regarding TriFid Research please write us at compliance@trifidresearch.com Feel free to contact Compliance Officer for any queries or issues at 8103333643.
 
TriFid Research has been receiving numerous complaints from our clients regarding suspicious or spoofed messages recently. The SMS looks similar in style & name of TriFid Research (Investment Adviser). They are sending trading recommendations following our pattern. We have already filed a complaint of such activity to legal investigation institutes & it is under inspection.We advise all the Traders & Investors not to trade on such SMS & Immediately reach us at info@trifidresearch.com or call on +0731-3358352 with screenshots if possible.